Received March 3, 2020, accepted March 26, 2020, date of publication April 3, 2020, date of current version April 22, 2020. Digital Object Identifier 10.1109/ACCESS.2020.2985647 A Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology Using Concept Map IYOLITA ISLAM1, KAZI MD. MUNIM1, SHAHRIMA JANNAT OISHWEE1, A. K. M. NAJMUL ISLAM2, AND MUHAMMAD NAZRUL ISLAM 1 1Department of Computer Science and Engineering, Military Institute of Science and Technology (MIST), Mirpur Cantonment, Dhaka-1216, Bangladesh 2Department of Future Technologies, University of Turku, 20500 Turku, Finland Corresponding author: A. K. M. Najmul Islam (najmul.islam@utu.fi) ABSTRACT Blockchain is relatively a new area of research. However, a surge of research studies on the blockchain has taken place in recent years. These research studies have mostly focused on designing and developing conceptual frameworks to build more reliable, transparent and efficient digital systems. While blockchain brings a wide variety of benefits, it also imposes certain challenges. Therefore, the objective of this research is to understand the properties of blockchain, its current uses, observed benefits and pitfalls to provide a balanced understanding of blockchain. A systematic literature review approach was adopted in this paper in order to attain the objective. A total of 51 articles were selected and reviewed. As outcomes, this research provides a summary of the state-of-the-art research studies conducted in the area of blockchain. Furthermore, we develop a set of concept maps aiming to provide in-depth knowledge on blockchain technology for its efficient and effective usage in the development of future technological solutions. INDEX TERMS Blockchain, concept map, literature review, critical analysis, smart contracts. I. INTRODUCTION Blockchain technology is one of the latest innovations, which can be considered as a new paradigm for the regulation of human and business activities [1]. It is a distributed con- sensus mechanism to store the transaction information in a Peer-to-Peer (P2P) network. It was actually designed as an open-source project to introduce a digital currency (i.e. cryptocurrency) named bitcoin [1]. Although the concept of blockchain was first discussed through bitcoin, it has use cases that go far beyond the cryptocurrencies. Blockchains can be either public or private [2]. Public blockchains are permissionless and therefore, anyone can join. Bitcoin is a public blockchain. In contrast, in order to join a private blockchain, permission is needed. IBM’s Hyperledger is an example of private blockchain. The first generation blockchain (i.e. Bitcoin) did not support smart contracts and was capable to store data related to only trans- actions of bitcoin. A smart contract is a piece of code that The associate editor coordinating the review of this manuscript and approving it for publication was Aneel Rahim . execute predefined actions when certain conditions within the system are met. Blockchain platforms such as Ethereum and IBM Hyperledger support smart contracts. These platforms are also able to store any type of data. Therefore, recently blockchain is used in many domains (other than cryptocur- rencies) to achieve more security, flexibility, efficiency and transparency. The domains include health informatics for storing and managing patient data [3], [4], secured energy trading [5], banking and financial sector to facilitate trans- parent transactions [6]–[8], e-governance to improve govern- ment services [9], development of smart city [10], [11], [12], internet of things (IoT) services integrated with blockchain [13], [14], decentralized and auditable software validation system [15], among others. In other studies [1], [16], [17], some possible threats of implementing blockchain technol- ogy are highlighted. These include for example, wasted resources such as electricity and storage, scalability, lack of usability, and privacy, among others. Therefore, it becomes very crucial to understand the in-depth concept of blockchain and its applications (or context of use) with respect to the possible benefits and threats. VOLUME 8, 2020 This work is licensed under a Creative Commons Attribution 4.0 License. For more information, see https://creativecommons.org/licenses/by/4.0/ 68333 I. Islam et al.: Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology The objective of this research is to provide the fundamental concept of blockchain for enhancing its effective usage in the development of future technological solutions. To attain this objective, this research presents a set of concept maps [18] to provide an in-depth definition of blockchain, all possible fea- tures of blockchain and the association among the properties, benefits, and pitfalls of blockchain. We use the concept map as it allows us to structure, orga- nize, and represent knowledge [18]. In other words, a con- cept map can construct ideas into a hierarchical structure of concepts [19]. Understanding the ‘concept’ and ‘proposition’ are the primary requirements to construct a good concept map or to learn about the concept map. The term ‘concept’ refers to the perceived regularity in events/objects while the ‘proposition’ refers to the statements about an object/event in the universe thatmay occur naturally or be constructed.More- over, the conceptmaps are used to facilitate the study/learning procedure, research, evaluation and data analysis [20], [21]. Therefore, the concept maps facilitate to provide fundamental knowledge on a specific subject. The rest of the article is organized as follows. Section II presents related works, section III presents the method of the study, section IV explains the blockchain technology and its features, benefits and pitfalls, section V provides a mapping among the features, advantages and pitfalls of blockchain and finally section VI presents the final outcomes and limitations of this study with future expansion possibilities. II. LITERATURE REVIEW This section briefly discusses the related work that has been conducted on the working principles, applications, benefits, and limitations of blockchain. Davidson [6] characterized blockchain as a catallaxy for being a robust, protected and transparent ledger since it implements secured mechanism using cryptography. Accord- ing to Crosby [22], blockchain is a distributed online database of all digital events occurred among the participant nodes in a network. He provided an overview of blockchain technology and described some challenges, which can be overcome by blockchain and some limitations to be resolved in future work. Buterin [23] referred blockchain as a crypto- economically secured magic computer that includes self- executable programs with records of all previous and current states. Carlozo [24] described blockchain technology as the backbone of each digital transaction. He also asserted that blockchain would offer more dynamic approaches to business. A systematic review conducted by Yli [17] highlighted the recent research developments using blockchain and provided the possible future research directions that include introduc- ing a new cryptocurrency, usage of multi-level authentication techniques, and energy-efficient resource management for distributed systems, among others. Ammous [25] analyzed the working principle of blockchain technology in several domains to show how blockchain provides benefits such as flexibility, TABLE 1. Proposition table for concept map to define blockchain. tamper-resistant and automated validation in a system. Beck [26] stated that blockchain is more appropriate to facilitate complex business transactions and developing new business models. Some researchers worked to find the threats of adopting blockchain technology. Swan [1] represented some techni- cal challenges in terms of throughput, latency, security, and usability, among others. Amosova [27] analyzed the risks of unregulated use of blockchain technologies in the financial market from the perspectives of law enforcement agencies, financial institutions, civil societies, individual persons, and regulators. Pilkington [28], [29] briefly discussed the categories, fea- tures and working principles of blockchain technology. He depicted some areas of application, for example, gridcoin (a system for grid computing), providing digital ID, voting system, and banking using the smart contracts. Bohme [30] described the centralization and decentralization concept of bitcoin, its usage, merits, and demerits. In sum, the earlier studies emphasized to present the tech- nological progress, applications, and threats of blockchain in different fields. No review study was found that explicitly focused to present all possible features of blockchain. Simi- larly, no study was found that depicts a clear mapping among the identified benefits, pitfalls and context of use. Thus, this research focus to provide the fundamental concept of blockchain technology through concept maps for the optimal usage of blockchain in future technological progress. III. RESEARCH METHOD In this research a systematic literature review procedure [31] was adopted to attain the research aim. For select- ing the primary articles, the major databases such as IEEE Explorer, Springer Link, ACM digital library, Sci- ence Direct, and Google Scholar were searched for related articles. The search keywords used for finding materials were: ‘‘Blockchain’’, ‘‘Blockchain Technology’’, ‘‘Applica- tions of Blockchain’’, ‘‘Concept of Blockchain’’, ‘‘Benefits 68334 VOLUME 8, 2020 I. Islam et al.: Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology FIGURE 1. Concept map of blockchain. TABLE 2. Properties of blockchain. of Blockchain’’, ‘‘Pitfalls of Blockchain’’, ‘‘Blockchain and concepts’’, ‘‘Blockchain and properties’’, ‘‘Blockchain and advantages’’, and ‘‘Blockchain and pitfalls’’. These strings were applied for all the above-mentioned scholar databases as well as Google search engine. A total of 860 articles were found initially. Several screenings were performed to select the best-matched papers. The criteria: the research materials were from the year 2014 or afterwards; the papers were VOLUME 8, 2020 68335 I. Islam et al.: Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology TABLE 3. Proposition table for concept map to represent the properties of blockchain. FIGURE 2. Conceptual map of features of blockchain. published in conference proceedings, magazines, journals or books; and the papers were written in English, were used. We also excluded duplicate articles. After that, by reviewing the title, abstract and introduction, 51 articles were selected for review. While reviewing each of the article, a set of data were extracted that includes: the aim of the research, application domain or context of use, features or properties, advantages, and pitfalls of blockchain. The extracted data were then ana- lyzed and synthesized to present a set of concept maps for providing an in-depth understanding of blockchain. IV. BLOCKCHAIN TECHNOLOGY Blockchain is a chain of blocks where the blocks are linked using cryptography. Each block contains the hash of the previous block, a time-stamp, proof-of-work signature, and transaction data. To add a new block to the blockchain, the following events are required to happen. Firstly, a transaction must occur in the network. Secondly, the details of the transactions must be verified by the participants (i.e. miners) over the network. Thirdly, after a transaction is verified by the miners, data are stored in the block. Finally, the block is linked by a hashed value of the information from the previous block. The new block is added to the blockchain and becomes public to others. A. DEFINITION OF BLOCKCHAIN The literature survey showed that blockchain consists of blocks that contain messages, proof of work and reference 68336 VOLUME 8, 2020 I. Islam et al.: Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology TABLE 4. Advantages of blockchain. TABLE 5. Pitfalls of blockchain. of the previous block. Furthermore, shared databases, trans- actions and P2P network are associated with blockchain. Shared databases are secured while the transactions mainly refer to the transfer of a cryptocurrency like bitcoin in a P2P network. Blockchain maintains the historical record to main- tain transparency. Historical records are irreversible. Trans- parency is ensured by using pseudonymous transactions. These propositions define the blockchain and are presented in Table 1. A concept map grounded on the propositional table is depicted in Fig. 1. Referring to the concept map, a formal definition of blockchain could be derived as: Blockchain consists of blocks containing mes- sages, proof of work and reference of the previ- ous block and stored in shared database, which is able to perform transactions over P2P net- work maintaining irreversible historical records and transparency. B. PROPERTIES OF BLOCKCHAIN A total of thirteen properties or features were retrieved through our literature survey. The properties are briefly rep- resented in Table 2. The mostly (eleven times) stated property was shared database while timestamped blocks and P2P transmission were articulated in eight articles. Later, based on the thematic and logical relations, the retrieved properties were categorized into three clusters through affinity diagram [59]. The clusters are service per- spective, logical inclusion, and architectural characteristics. VOLUME 8, 2020 68337 I. Islam et al.: Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology FIGURE 3. Mapping among the properties, advantages and pitfalls of blockchain. Service perspective refers to the useful properties offered by blockchain, which includes scalability, validation, mul- tiple writers and distributed trust. Logical inclusion is the combination of the logical properties such as computational logic, transaction dependency and transaction rules. Archi- tectural characteristics refer to the structural features, which 68338 VOLUME 8, 2020 I. Islam et al.: Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology TABLE 6. Association among the properties, advantages and pitfalls of blockchain. include shared database, P2P transmission, disintermedia- tion, timestamped blocks, immutable records and encrypted data transmission. The properties or features are presented in a propositional table (see Table 3) and a conceptual map derived from the table is depicted in Fig. 2. C. ADVANTAGES AND PITFALLS OF BLOCKCHAIN A total of ten advantages and ten pitfalls were found through the literature survey and presented in Table 4 and Table 5, respectively. The advantages and pitfalls were presented with respect to the context (i.e. the area where the article focused on). For example, independence from third party was found as an advantage in four articles in the context of smart city, bitcoin and medical. Enhanced security (in case of finance, smart city, and software license validation), flexible and effi- cient (in economics), and auditable and verifiable (in the con- text of economics, medical and software license validation) were mentioned in three articles as benefits. In case of pitfalls, complicated usability (in case of e-governance), legalization (in the context of e-governance and economics),wasted resources (in economics) and latency (in economics) are mostly mentioned pitfalls (three times). We also note that many of the advantages and pitfalls are seen as trade-offs. For example, in order to improve throughput, reduce electricity consumption and increase sus- tainability, one needs to use a mining algorithm other than the proof-of-work. This, in turn, reduces security. There- fore, parameters to be considered in implementation of a blockchain for an application are highly dependent on the context. A benefit in one context may turn as a pit- fall in another context. In the case of bitcoin, it seems that the community prefers security over sustainability and throughput [2]. However, due to the high consumption of electricity, this approach may not be viable in the long run. Furthermore, due to the lower throughput, bitcoin would probably fail to gain wider adoption. V. MAPPING AMONG PROPERTIES, ADVANTAGES, AND PITFALLS OF BLOCKCHAIN A mapping among the properties, advantages, and pitfalls of blockchain has been presented in Fig. 3. Each node of the concept map represents a concept. The blockchain is at the center. The blue oval shapes are properties, the green and red rectangles are advantages and pitfalls, respectively. The properties are linked to benefits. Links from multiple proper- ties to a benefit means all those properties may provide that particular advantage. The figure also shows the association of properties, benefits, and pitfalls. For example, independence from third party is an advan- tage, which can be achieved from four properties of blockchain: distributed database, distributed control, decen- tralization and mined blocks [3], [7], [11], [57]. On the other hand, anonymous transactions is a pitfall, which can be provided by three properties including encrypted data transmission, transparency with pseudonymity and decentral- ization [15], [22]. The association or mapping among the properties, advan- tages, and pitfalls has been depicted in Table 6. Here, the green tick mark ( ) represents that the advantage can be achieved by the properties and similarly, the red tick mark ( ) is for the pitfalls. A few benefits were also found as pitfalls depending on how blockchain is being utilized. (See Fig. 3 and Table 6). For example, enhanced security can be considered as an advan- tage since all the transactions use public key cryptography for VOLUME 8, 2020 68339 I. Islam et al.: Critical Review of Concepts, Benefits, and Pitfalls of Blockchain Technology data transmission [7], [11], [15]; whereas inadequate security can be considered as a pitfall since there is high possibility of cyber-attack in blockchain based systems [1], [17]. VI. CONCLUSION Blockchain is a relatively newer innovation and most of the research studies have mainly focused on proposing concep- tual frameworks and algorithms. In the industrial field, the implementation of blockchain is still very limited except in the area of cryptocurrencies. In this research, a rigorous literature survey has been conducted to define the blockchain technology in a more systematic way including its possible features and expected benefits and pitfalls. 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Vos, ‘‘Blockchain-based land registry: Panacea, illusion or something in between,’’ in IPRA/CINDER Congr., Dubai. Eur. Land Registry Assoc. (ELRA), 2017. [58] I. Eyal and E. G. Sirer, ‘‘Majority is not enough: Bitcoin mining is vulner- able,’’ Commun. ACM, vol. 61, no. 7, pp. 95–102, 2018. [59] A. Lucero, ‘‘Using affinity diagrams to evaluate interactive prototypes,’’ in Proc. IFIP Conf. Human-Computer Interact.Cham, Switzerland: Springer, 2015, pp. 231–248. IYOLITA ISLAM received the B.Sc. degree in computer science and engineering from the Military Institute of Science and Technology (MIST), Dhaka, Bangladesh, in 2017, where she is currently pursuing theM.Sc. degree in computer science and engineering. She is serving as a Lec- turer with the Computer Science and Engineering Department,MIST, since 2018. She is the author of several conference papers. Her research interests include human–computer interaction, blockchain technology, health informatics, and industry 4.0. She was awarded the Best Paper Award in International Conference on Sustainable Technologies for Industry 4.0 (STI 2019). She is an Associate Member of The Institution of Engineers, Bangladesh (IEB). KAZI MD. MUNIM received the B.Sc degree in computer science and engineering from the Mili- tary Institute of Science and Technology (MIST), Dhaka, Bangladesh, in 2017, where he is currently pursuing the M.Sc. degree. He is currently a Soft- ware Quality Assurance Engineer by Profession. His research interests include human–computer interaction, blockchain, and industry 4.0. He is the author of several conference papers. He was awarded the Best Paper Award in International Conference on Sustainable Technologies for Industry 4.0 (STI 2019). SHAHRIMA JANNAT OISHWEE received the B.Sc. degree in computer science and engineering from theMilitary Institute of Science and Technol- ogy (MIST), Dhaka, Bangladesh, in 2017. Since January 2018, she has been serving as a Lec- turer with the Computer Science and Engineering Department, MIST. She is the author of several conference papers. Her research interests include human–computer interaction, data science in the context of information security, software security, quality, and usability analysis. She is currently an Associate Member of The Institution of Engineers, Bangladesh (IEB). A. K. M. NAJMUL ISLAM received the M.Sc. (Eng.) degree from Tampere University of Tech- nology, Finland, and the Ph.D. degree in infor- mation systems from the University of Turku, Finland. He is currently an Adjunct Professor with Tampere University, Finland. He also works as University Research Fellow with the Department of Future Technologies, University of Turku. He has 80+ publications. His research focuses on Human Centered Computing. His research has been published in top outlets such as Information Systems Journal, Journal of Strategic Information Systems, Technological Forecasting and Social Change, Computers in Human Behavior, Internet Research, Computers and Education, Information Technology and People, Telematics and Informatics, Journal of Retailing and Consumer Research, Communications of the AIS, Journal of Information Systems Education, AIS Transaction on Human- Computer Interaction, and Behaviour and Information Technology, among others. MUHAMMAD NAZRUL ISLAM received the B.Sc. degree in computer science and information technology from the Islamic University of Tech- nology, Bangladesh, in 2002, the M.Sc. degree in computer engineering from Politecnico di Milano, Italy, in 2007, and the Ph.D. degree in information systems fromÅboAkademiUniversity, Finland, in 2014. He is currently an Associate Professor with the Department of Computer Science and Engi- neering, Military Institute of Science and Technol- ogy (MIST), Mirpur Cantonment, Dhaka, Bangladesh. Before joiningMIST, he was working as a Visiting Teaching Fellow with Uppsala University, Sweden and as a Postdoctoral Research Fellow with Åbo Akademi Uni- versity, Finland. He was also a Lecturer and an Assistant Professor with the Department of Computer Science and Engineering, Khulna University of Engineering and Technology (KUET), Bangladesh, from 2003 to 2012. His research areas include but not limited to human–computer interaction (HCI), humanitarian technology, health informatics, military information systems, information systems usability, and computer semiotics. He is the author of more than 80 peer-reviewed publications in International journals and conferences. He is a member of The Institution of Engineers, Bangladesh (IEB). VOLUME 8, 2020 68341