Master Data Management in Global Enterprise

Abstract

The need of qualitative data is becoming of primary importance for enterprises and there are different approaches, leading toward the increased importance to manage the core business data referred as Master Data Management. This concept if not new, there are different studies and different software solutions that address master data. However, the concept can be applied differently in organizations. In a geographically spread company the complexity increases due to the nature of operation. The aim of this study is to capture the real life factors influencing Master Data Management (MDM). More specifically, this research focuses on providing additional insight on the main factors from the three internal working domains, namely Business, Finance and Informtion Technology (IT). Subsequent to this, observations were made from the two main angles of a global financial organization which are Global and Local (country-level). A global enterprise is influenced by 11 main factors regarding MDM such as data quality, culture, projects, definitions, etc. Taking a deeper look into these factors we created three main classes of influence, Data Properties, MDM Influencing Factors, and Sociological Factors. These congregations have their own relations with each other and they have not the same impact on corporate and country level.