Business monitoring of critical MDM/EDM systems for energy companies
Vättö, Teppo (2019-04-10)
Business monitoring of critical MDM/EDM systems for energy companies
(10.04.2019)
Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.
suljettu
Julkaisun pysyvä osoite on:
https://urn.fi/URN:NBN:fi-fe2019050914895
https://urn.fi/URN:NBN:fi-fe2019050914895
Tiivistelmä
The software used in the energy sector has long been running on its own infrastructure, which has posed challenges for heavy software. Switching to cloud services is a long but profitable process, which benefits both the customer and the service provider. In order to provide the best possible service to the customer, the quality must be monitored by different methods. One key process for quality control is monitoring. Monitoring can be used to anticipate problems before they become critical problems. By monitoring, the right things can be clear from the service level requirements promised in the SLA contracts, and therefore keeps quality consistent with it.
The aim of the thesis is to research and design the kind of monitoring model that will achieve the best possible result in finding problems. Based on various interviews, use cases have been compiled as the basis for the design of monitors. On the basis of the interviews, priority has also been given to what matters more than others. These were achieved through the use of service level agreements, through which the prioritization is clear. In addition, the work introduces the key structures of cloud services and presents the architecture of how the various components offered by Amazon Web Service can deliver a future solution.
The thesis notes that monitoring is of paramount importance in anticipating problems. At best, future problems can be corrected before they become worse problems. In addition, monitoring has a real benefit for both the customer and the service provider.
The result of this work is that when switching to cloud services, monitoring should play a significant role as its financial benefits are undeniable. Monitoring allows systems to be more stable and system errors can be effectively predicted by tracking different trends.
The aim of the thesis is to research and design the kind of monitoring model that will achieve the best possible result in finding problems. Based on various interviews, use cases have been compiled as the basis for the design of monitors. On the basis of the interviews, priority has also been given to what matters more than others. These were achieved through the use of service level agreements, through which the prioritization is clear. In addition, the work introduces the key structures of cloud services and presents the architecture of how the various components offered by Amazon Web Service can deliver a future solution.
The thesis notes that monitoring is of paramount importance in anticipating problems. At best, future problems can be corrected before they become worse problems. In addition, monitoring has a real benefit for both the customer and the service provider.
The result of this work is that when switching to cloud services, monitoring should play a significant role as its financial benefits are undeniable. Monitoring allows systems to be more stable and system errors can be effectively predicted by tracking different trends.