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How to Improve Information Technology to Support Healthcare to Address the COVID-19 Pandemic: an International Survey with Health Informatics Experts

Peltonen Laura-Maria; Alhuwail Dari; Veeranki Sai Pavan Kumar; Block Lori; Lewis Adrienne; Mitchell James; Ronquillo Charlene; Moen Hans; Topaz Max; Barakati Seyedeh-Samin; Risling Tracie

How to Improve Information Technology to Support Healthcare to Address the COVID-19 Pandemic: an International Survey with Health Informatics Experts

Peltonen Laura-Maria
Alhuwail Dari
Veeranki Sai Pavan Kumar
Block Lori
Lewis Adrienne
Mitchell James
Ronquillo Charlene
Moen Hans
Topaz Max
Barakati Seyedeh-Samin
Risling Tracie
Katso/Avaa
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Lataukset: 

Thieme
doi:10.1055/s-0041-1726491
URI
https://www.thieme-connect.de/products/ejournals/abstract/10.1055/s-0041-1726491
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Julkaisun pysyvä osoite on:
https://urn.fi/URN:NBN:fi-fe2021120158400
Tiivistelmä

Objectives: To identify the ways in which healthcare information and communication technologies can be improved to address the challenges raised by the COVID-19 pandemic.

Methods: The study population included health informatics experts who had been involved with the planning, development and deployment of healthcare information and communication technologies in healthcare settings in response to the challenges presented by the COVID-19 pandemic. Data were collected via an online survey. A non-probability convenience sampling strategy was employed. Data were analyzed with content analysis.

Results: A total of 65 participants from 16 countries responded to the conducted survey. The four major themes regarding recommended improvements identified from the content analysis included: improved technology availability, improved interoperability, intuitive user interfaces and adoption of standards of care. Respondents also identified several key healthcare information and communication technologies that can help to provide better healthcare to patients during the COVID-19 pandemic, including telehealth, advanced software, electronic health records, remote work technologies (e.g., remote desktop computer access), and clinical decision support tools.

Conclusions: Our results help to identify several important healthcare information and communication technologies, recommended by health informatics experts, which can help to provide better care to patients during the COVID-19 pandemic. The results also highlight the need for improved interoperability, intuitive user interfaces and advocating the adoption of standards of care.

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