Bridging the Gap - Health, Technology and Intermediaries
Janne Lahtiranta
https://urn.fi/URN:NBN:fi-fe2021042716271
Tiivistelmä
The demands for health care services are rising steadily. To meet these demands, the
prevailing health care paradigm has been put under scrutiny. We have already passed the verge
of a paradigm shift where patients are regarded cooperative partners who play an important
role in their own care. In the core of this ongoing shift is technology that enables a new kind of
service provisioning and digitalization of services. This has created a dilemma; how the
patients who are not able (or willing) to use these new services can be reached? To answer this
question, a fresh outlook on the roles related to health service provisioning is needed. This
examination calls for identification of health technology intermediaries, mediators, who stand
at the crossroad of health, care and technology. This exploratory work will look into the
intermediary roles, outlining a set of skills and capabilities needed from a mediator.
Kokoelmat
- Rinnakkaistallenteet [19207]