Digitalization capabilities in global maritime transportation industry

Abstract

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</p><p>Digitalization is anticipated to transform the global maritime transportation industry profoundly, however there is little understanding about what it constitutes of within the specific context. This phenomenon-based research illustrates the three-dimensional and multileveled nature of digitalization in global maritime transportation industry in order to identify the requisite firm level digitalization capabilities necessary in addressing the anticipated industry level changes. The findings drawn from qualitative interventionist research show that the digitalization related organizational capabilities consist of exploitative skills requisite in realizing the technological enablers, exploitative and explorative skills in monetizing those enablers, ambidextrous skills in telling the two different types of technology driven opportunities apart, and most importantly dynamic capabilities essential for organizational transformation required within the industry undergoing a shift from relative stability to notable turbulence. </p>