Understanding the influential and mediating role of cultural enablers of AI integration to supply chain

Abstract

Artificial Intelligence (AI) has been claimed to offer transformational power across industries and sectors. To date, research has largely focused on the technical characteristics of AI and its influence on organisational capabilities. Despite the hype surrounding AI, there is a scarcity of rigorous research that examines the organisational and behavioural factors that foster AI integration in supply chains is lacking. This quantitative study addresses this gap in knowledge by developing a research hypothesis that examines the relationships between supply chain culture and AI. We extend the generalisability of culture to provide novel insights about AI-driven supply chains that have not been reported in previous studies. The findings demonstrate the influential role that cultural enablers have on the successful integration of AI technologies in supply chains, which has implications for operations and supply chain management.