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Application of the scrum framework in non-software project management

Nikoghosyan, Marianna (2011-05-31)

Application of the scrum framework in non-software project management

Nikoghosyan, Marianna
(31.05.2011)

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Scrum is an agile project management approach that has been widely practiced in the
software development projects. It has proven to increase quality, productivity, customer
satisfaction, transparency and team morale among other benefits from its implementation.
The concept of scrum is based on the concepts of incremental innovation strategies, lean
manufacturing, kaizen, iterative development and so on and is usually contrasted with the
linear development models such as the waterfall method in the software industry.

The traditional approaches to project management such as the waterfall method imply
intensive upfront planning and approval of the entire project. These sort of approaches
work well in the well-defined stable environments where all the specifications of the project
are known in the beginning. However, in the uncertain environments when a project
requires continuous development and incorporation of new requirements, they do not tend
to work well. The scrum framework was inspiraed by Nonaka’s article about new product
developement and was later adopted by software development practitioners.

This research explores conditions for and benefits of the application of scrum framework
beyond software development projects. There are currently a few case studies on the
scrum implementation in non-software projects, but there is a noticeable trend of it in the
scrum practitioners’ community. The research is based on the real-life context multiple
case study analysis of three different non-software projects. The results of the research
showed that in order to succeed within scrum projects need to satisfy certain conditions –
necessary and sufficient. Among them the key factors are uncertainty of the project
environment, not well defined outcomes, commitment of the scrum teams and
management support. The top advantages of scrum implementation identified in the
present research include improved transparency, accountability, team morale,
communications, cooperation and collaboration.

Further researches are advised to be carried out in order to validate these findings on a
larger sample and to focus on more specific areas of scrum project management
implementation.
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