Connecting RPA Development and Business : A Tool for Process Definition, Agile RPA Development and Maintenance
avoin
Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.
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The world of automation is changing rapidly, especially in the Robotic Process Automation
(RPA) field, as companies implement software robots to alleviate the repeatable
manual work.
This thesis has two purposes. The first purpose is to find out if it is possible to improve
Robotic Process Automation projects’ kick-off, communication, documentation, and
maintenance with a PDD-SDD Tool. And the second purpose is to demonstrate how the
PDD-SDD Tool was designed and developed.
The initial hypothesis for the project: A specialized Tool for automating documentation
and project kick-off could streamline RPA projects and mitigate communication-related
misunderstandings.
The methods used in the thesis assisted with understanding the needs of the RPA
professionals that are working with the whole RPA project life-cycle. For creating the
starting point, the hypothesis was constructed by analyzing the current issues in RPA
projects in the industry. Based on the hypothesis an Initial Design of the Tool was created
and interview questions were produced. Next, three rounds of structured interviews
were held for data gathering and demonstrating the developed prototypes. Lastly, a final
presentation of the Tool was given to the same study group and improvement proposals
were gathered.
The findings of this thesis align with the initial hypothesis based on the data gathered
from the interviewees during the interviews, the Tool aids the professionals with process
definition by providing guiding questions during the definition process. Automated
documentation based on the developers’ code alleviated with documentation burden,
which leads to up-to-date documentation, which also leads to better communication. The
automatically generated code base for the developers created from the process definition
and the up-to-date documentation enhanced maintenance work dramatically.
The value of this thesis lies with the actualization of a custom Tool developed specifically
for MOST Digital’s RPA projects’ life-cycle. Also, the methodologies used in this thesis
for data extraction could be further used to collect new features for the developed Tool or
to develop a new tool altogether. This project was initiated in Fall 2019 and finished in
Summer of 2021, and resulted with a fully functional StandAlone version of the designed
PDD-SDD Tool.