Developer Perspectives on iPaaS solutions : Preferences, Qualities and Professional Backgrounds

Abstract

This thesis examines developer preferences for Integration Platform as a Service (iPaaS) solutions, their qualities and how the professional background of those developers affected their preferences. The research collected answers from developers who rated different iPaaS and iPaaS’ qualities based on their professional experiences. The study aimed to find the most preferred iPaaS solutions, the qualities developers value and how background factors shape these preferences. The research was conducted as a survey where developers first answered some background questions, then rated various iPaaS platforms they had used and lastly rated the importance of different platform qualities. The results show that Celigo Integration Platform and Workato were the best rated platforms and they were appreciated for their flexibility, user-friendly interfaces and strong customer support. Appreciated qualities included flexibility for complex integrations, debugging tools and support for custom code development. No-code/low-code capabilities were rated the lowest. Background factors, especially the amount of coding done in day-to-day work, influenced platform preferences. Developers who coded less preferred platforms with no-code features and more pre-built components, while heavy coders valued customization features more. Future research could include more iPaaS solutions in their study or study the effects of no-code/low-code trends in integration development and also in developers’ motivation.