IT capability and firm performance: The mediating roles of interaction praxis

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dc.contributor.authorFeng
dc.contributor.authorC.
dc.contributor.authorXi
dc.contributor.authorN.
dc.contributor.authorZhuang
dc.contributor.authorG.
dc.contributor.authorHamari
dc.contributor.authorJ.
dc.contributor.organizationfi=digitaalisen kulttuurin, maiseman ja kulttuuriperinnön tutkimus|en=Degree Programme in Digital Culture, Landscape and Cultural Heritage|
dc.contributor.organization-code2602214
dc.converis.publication-id43849053
dc.converis.urlhttps://research.utu.fi/converis/portal/Publication/43849053
dc.date.accessioned2022-10-27T12:19:31Z
dc.date.available2022-10-27T12:19:31Z
dc.description.abstract<p>We investigate how IT-capability leads to more interaction business practices, both through inter-organizational systems (IOS) and social media (SM), and how they further lead to marketing effectiveness and firm success. After analyzing the data collected from manufacturers (N=504), we find that (1) IT capability has a significant positive effect on both IOS-enabled and SM-enabled interaction practices; (2) IOS-enabled interaction practice has significant positive effects on both marketing performance and financial performance, while SM-enabled interaction practice only has a significant positive effect on the market performance; (3) both IOS-enabled interaction practice and SM-enabled interaction practice partly mediate the positive influence of IT capability on marketing performance and financial performance; (4) marketing performance partly mediates the positive impact of IOS-enabled interaction practice and fully mediates the positive impact of SM-enabled interaction practice on financial performance. © 2019 Association for Information Systems. All rights reserved.<br /></p>
dc.identifier.isbn978-0-9966831-8-0
dc.identifier.olddbid174744
dc.identifier.oldhandle10024/157838
dc.identifier.urihttps://www.utupub.fi/handle/11111/34812
dc.identifier.urnURN:NBN:fi-fe2021042823183
dc.language.isoen
dc.okm.affiliatedauthorXi, Nannan
dc.okm.affiliatedauthorHamari, Juho
dc.okm.discipline113 Computer and information sciencesen_GB
dc.okm.discipline113 Tietojenkäsittely ja informaatiotieteetfi_FI
dc.okm.internationalcopublicationinternational co-publication
dc.okm.internationalityInternational publication
dc.okm.typeA4 Conference Article
dc.relation.conferenceAmericas Conference on Information Systems
dc.source.identifierhttps://www.utupub.fi/handle/10024/157838
dc.titleIT capability and firm performance: The mediating roles of interaction praxis
dc.title.bookAMCIS 2019 Proceedings
dc.year.issued2019

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