On the definition of customer experience: Repacking old concepts?

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dc.contributor.authorLarissa Carine Braz Becker
dc.contributor.organizationfi=markkinointi|en=Marketing|
dc.contributor.organization-code2608201
dc.converis.publication-id31407614
dc.converis.urlhttps://research.utu.fi/converis/portal/Publication/31407614
dc.date.accessioned2025-08-27T22:40:16Z
dc.date.available2025-08-27T22:40:16Z
dc.format.pagerange68
dc.format.pagerange71
dc.identifier.isbn978-2-9516606-3-2
dc.identifier.olddbid202584
dc.identifier.oldhandle10024/185611
dc.identifier.urihttps://www.utupub.fi/handle/11111/47678
dc.identifier.urlhttps://www.ieseg.fr/wp-content/uploads/2018/02/SERVSIG-2018-Proceedings.pdf
dc.identifier.urnURN:NBN:fi-fe2021042719177
dc.language.isoen
dc.okm.affiliatedauthorBraz Becker, Larissa
dc.okm.discipline512 Business and managementen_GB
dc.okm.discipline512 Liiketaloustiedefi_FI
dc.okm.internationalcopublicationnot an international co-publication
dc.okm.internationalityInternational publication
dc.okm.typeA4 Conference Article
dc.publisher.countryFranceen_GB
dc.publisher.countryRanskafi_FI
dc.publisher.country-codeFR
dc.relation.conferenceSERVSIG Conference
dc.source.identifierhttps://www.utupub.fi/handle/10024/185611
dc.titleOn the definition of customer experience: Repacking old concepts?
dc.title.bookSERVSIG Conference Proceedings, Paris: Opportunities for Services in a Challenging World
dc.year.issued2018

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